FAQs
1) How should I best remove PRIORITEYES Mascara?
We recommend using a gentle makeup remover or cleansing balm along with warm water and a cleansing cloth. It's crucial to avoid rubbing the eyes to avoid damage. For detailed instructions, check out our Lid and Lash Cleansing Guide [here](link).
2) Where can I buy SENSITEYES Cleansing Balm?
SENSITEYES Cleansing Balm is currently in development. Dr. Jacqui is collaborating with a team of chemists to ensure it's perfect. Once it meets our standards, it will undergo intensive testing before release. In the meantime, Dr. Jacqui recommends Clinique Take the Day Off Cleansing Balm, available in a convenient travel/trial size.
3) Does the mascara come in brown?
At this stage, PRIORITEYES Mascara is available exclusively in black. Big news is that so many of you have asked that we are hustling to perfect our brown shade and it should be out by the end of this year! Meanwhile, using the black we recommend applying two coats for a dramatic look or one coat for a more natural or everyday appearance.
4) Do you ship internationally?
Currently, we ship to addresses within Australia and New Zealand. We're committed to expanding our reach in the future to serve our international customers better.